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SIAC Assists Michigan Chiefs Form an Alarm Management Committee

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SIAC Assists Michigan Chiefs Form An
Alarm Management Committee

The Michigan Association of Chiefs of Police (MACP), along with representatives of the Security and Alarm Industry, have partnered together in creating an Alarm Management Committee. The goal of the committee is to help reduce false alarm dispatches thereby enabling law enforcement to better utilize communications and patrol resources.


Alarm Committee formed

The establishment of the new committee was facilitated by the Security Industry Alarm Coalition (SIAC) working with the MACP's Executive Director and the MACP's Board of Directors and the Burglar and Fire Alarm Association of Michigan (BFAAM) and driven by the need to develop sustained partnerships between the alarm industry and Michigan's police chiefs.

The committee was developed using the Alarm Management Committee Model being used in other State Association of Chiefs of Police (SACOP) organizations including Georgia, Tennessee, Minnesota, and Florida. MACP President Donald F. Pussehl, Jr. appointed three police chiefs, three alarm industry representatives and a representative from SIAC to serve on the committee. Committee Member, Karen Majeske, a BFAAM Director, stated, "The committee is a wonderful opportunity for the alarm industry to collaborate with Michigan's police chiefs."

According to Stan Martin, SIAC's Executive Director, "The primary mission of SIAC is to work with local and state law enforcement agencies and the alarm industry in finding viable solutions to alarm management issues...and we are very pleased with the partnerships that have developed with the Michigan Police Chiefs and the alarm industry."

The committee is charged with the responsibility of researching alarm management issues and making recommendations to MACP's Executive Board and the General Membership for adoption of effective strategies by local agencies. MACP's Executive Director, Bob Stevenson, relates "the ultimate goal of the committee is to provide options for police executives to reduce alarm dispatches and enhance their community's safety through better use of department resources."


Enhanced Call Verification and Model Alarm Ordinance

Two of the projects the Alarm Committee will begin working on will be an Enhanced Call Verification (ECV) Resolution and developing a Model Alarm Ordinance, both of which will be key in developing strategies to manage alarm calls. The Model Alarm Ordinance will assist agencies when revisiting/revising existing ordinances or when developing a new ordinance.

Through various studies and the assistance of the alarm industry, it has been determined that implementation of ECV procedures will significantly reduce the number of requests for dispatches to alarm calls across Michigan. Simply stated, when an alarm monitoring center makes a second or third call to a back-up number or a cellular phone (prior to calling police) there is a very high probability that law enforcement resources will not be needed.

A goal of the MACP's committee will be to urge alarm companies to immediately implement ECV procedures to be used by central station monitoring centers prior to requesting law enforcement dispatch on all intrusion alarm signals from customer alarms (ECV does not include medical, fire, panic, holdup or duress alarms). Michigan Chiefs firmly recognize the importance of properly utilizing law enforcement resources and will be asking each responsible party to support this effort. Many national alarm companies and local alarm dealers are already asking their customers for voluntary support of this new measure.

Many of the strategies to be suggested include those developed jointly by the IACP's Private Sector Liaison Committee and SIAC and contained in the Model Alarm Ordinance, i.e.: registration guidelines, graduated fine structure, new equipment standards, suspension of response to chronic abusers, appeals process, and in-house or outsourced billing and tracking components. The Model Ordinance employs best practices that have proven results in reducing requests for alarm dispatches.

The ordinance will be designed only to be a model and guide for law enforcement and local governments to assist in their development of local ordinances and Alarm Management Programs.


Going forward

"Michigan will be a great example of law enforcement leadership, the alarm industry and SIAC working together...and should create an effective problem solving team working on alarm issues" stated Glen Mowrey, Retired Deputy Chief, and SIAC's National Law Enforcement Liaison.

Also, the committee will be charged with researching future legislative issues related to public safety and the security alarm industry; conducting Alarm Management Seminars; as well as developing an informational brochure for use by Michigan police departments.

Also, the committee will be charged with researching future legislative issues related to public safety and the security alarm industry; conducting Alarm Management Seminars; as well as developing an informational brochure for use by Michigan police departments.

"The work of this committee can have far reaching effects in developing alarm reduction programs, as well as building strong partnerships with the alarm industry," said MACP President Pussehl. "The forging of a partnership between local government and its law enforcement agency can bring tremendous results to local governments and their law enforcement agencies by working closely with the alarm industry to reduce requests for dispatches. This private ­public partnership will enhance community policing by identifying and solving problems together."


Glen Mowrey is retired Deputy Chief Charlotte-Mecklenburg (NC) Police Department and National Law Enforcement Liaison Security Industry Alarm Coalition (SIAC)




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