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Pierce County Sheriff’s Department Receives National Recognition for Excellence

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Left to right: Ron Walters, SIAC, Sheriff Paul Pastor, Diana Pierce, Ron Haner, WAESA and Alarm Center
Left to right: Ron Walters, SIAC, Sheriff Paul Pastor, Diana McInelly, Pierce, Ron Haner, WAESA and Alarm Center


Pierce County Sheriff’s Department Receives National Recognition for Excellence
Alarm Coordinator Diana McInelly Receives National Award

Frisco, Texas (May 18, 2016) – The Pierce County Sheriff’s Department and its alarm coordinator Diana McInelly are being recognized for their leadership and success for excellence in alarm management by the Security Industry Alarm Coalition (SIAC).  Ms. McInelly will receive the award at the Electronic Security Association of Washington meeting on May 18, 2016.

“We are proud to provide this recognition to a department that has shown an extraordinary track record of success in reducing unnecessary alarm dispatches while maintaining alarm response for its citizens,” said Stan Martin, SIAC Executive Director. “By effectively implementing best practices in alarm management the department has maintained a consistent reduction in alarm dispatches over the last several years of over 85% and up to 95% at one point.

“This reduction is among the best for all public safety agencies nationwide and shows the commitment and leadership of Sheriff Paul Pastor and the professionalism and dedication of alarm administrator McInelly.”

“Diana’s commitment and dedication to the community we protect and serve has played a large part in helping us continue to provide alarm response while conserving limited resources,” said Sheriff Pastor. “In addition, the cooperation of our citizens and our work with the alarm industry have been important contributing factors to this success.” 

Prior to the adoption of the alarm ordinance in 2007, the Pierce County Sheriff's Department responded to approximately 8,000 alarm calls with the vast majority of them being false. The effectiveness of the ordinance, with Sheriff Pastor’s support and Diana’s even-handed administration, produced immediate results and the numbers continued to improve.  In 2015 the department responded to 559 false alarms, over a 90% improvement from pre-ordinance numbers.  This remarkable reduction has occurred even while the number of homes and businesses with alarm systems has grown significantly. 

Diana is known for reaching out to alarm companies and individual alarm users to resolve issues and ensure the fair application of the ordinance to all.  Her overriding concern is that the ordinance not simply be punitive, but an effective tool to accomplish their goal of providing alarm response to the Pierce County citizens while reducing unnecessary police dispatches to alarms.

The Pierce County alarm ordinance contains all of the recommended best practices, including Enhanced Call Verification (two calls to alarm users before police are notified), annual registration, fines for each false alarm, and offers an online alarm school for users. 

About SIAC

SIAC represents one voice for the electronic security industry on alarm management issues –communicating solutions and enhancing relationships with law enforcement.  SIAC is comprised of four major North American security associations--Canadian Security Association (CANASA), Security Industry Association (SIA), Central Station Alarm Association (CSAA), and the Electronic Security Association (ESA). For more information, go to ,, or follow us on


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