The Monitoring Association Announces Excellence Awards

Jul 6, 2021 | Uncategorized

Over the years, The Monitoring Association (TMA) has done yeoman’s work helping the alarm monitoring side of the security industry improve its practices. SIAC strongly supports their efforts, and we wanted to publicize a recent announcement for their “Excellence Awards.”

The awards are set up to recognize best practices in a variety of categories. In short, it’s about companies and individuals improving. That’s something we strongly believe in at SIAC. If a monitoring company is improving is operations, that typically means its alarm management practices also improve.

The awards are co-sponsored by SDM Magazine, which will publish a story on these accomplishments in their August issue. Stay tuned. Here they are:

2021 Monitoring Center of the Year: Enterprise Level – Vivint Smart Home

2021 Monitoring Center of the Year: Small-to-Medium Business Level – Universal Atlantic Systems (UAS)

2021 Manager of the Year: Jonathan Rainbow, Rapid Response Monitoring Services, Inc.

2021 Operator of the Year: Diandra Dean, Affiliated Monitoring, Inc.

2021 Support Person of the Year: Michelle Quattrini, Rapid Response Monitoring Services; Deepak Bysani, Affiliated Monitoring, Inc.


SIAC congratulates Rapid Response, Vivint, Universal Atlantic Systems and Affiliated, along with Jonathan, Diandra, Michelle and Deepak. Keep up the good work.