Regardless of what you do, the industry you work in, or what the competition is, at some point you see sterling examples of success. It could be the company with the best sales record year after year. It may be the leader who demonstrates the importance of his...
After months of hard work, our law enforcement DVD is ready. What’s it about? In short, it’s a testimonial to how we work with police officers and sheriffs across North America to find better alarm management solutions. We were and are fortunate to receive...
It’s no secret (or maybe it still is to some) that here at SIAC (and other non-profit organizations) it’s been much tougher raising funds the past three years. Tighter times typically mean tighter budgets. We rely on companies, organizations and individual across...
In an unprecedented move, the Detroit Police Department notified the security industry over the weekend that they were going to Verified Response starting today!! We have had verbal communication that they will now delay enforcement for one-week only. We are trying to...
A story in the August issue of APCO’s Public Safety Communications details how electronic dispatching is saving times, money and lives, while also reducing some of those calls for dispatch from alarm monitoring centers to police departments. The ANSI-approved APCO...
SIAC has officially removed its recommendation of No Permit-No Response from our best practices. We did this based on real situations where police did not respond to actual emergencies. Previously, if you did not have a permit, we believed the police should not...
One of the staples when it comes to alarm ordinances is that even when it appears an issue has been resolved, it may rear its head again. It is something that requires our industry to be constantly vigilant. Avondale, Arizona, is a classic example. We’ve been working...
Looking at “trends” yields valuable insights. Trends don’t always continue in the same direction. One of the misconceptions is that once something is headed in a certain direction it will continue to do so. That’s not always true. At the same time, when there are...
Security Sales and Integration magazine (SSI) and Police magazine have released an updated survey of national law enforcement leadership, on a number of issues regarding alarm dispatch and reduction methods, as well as new technologies. In short, the statistics are...
One of the major components of the Police Dispatch Quality (PDQ) Award is the training program implemented by the winning company. SIAC, along with the False Alarm Reduction Association (FARA), helps judge the PDQ contest. Finding a well-thought-out, thorough and...