A story in the August issue of APCO’s Public Safety Communications details how electronic dispatching is saving times, money and lives, while also reducing some of those calls for dispatch from alarm monitoring centers to police departments. The ANSI-approved APCO...
SIAC has officially removed its recommendation of No Permit-No Response from our best practices. We did this based on real situations where police did not respond to actual emergencies. Previously, if you did not have a permit, we believed the police should not...
One of the staples when it comes to alarm ordinances is that even when it appears an issue has been resolved, it may rear its head again. It is something that requires our industry to be constantly vigilant. Avondale, Arizona, is a classic example. We’ve been working...
Looking at “trends” yields valuable insights. Trends don’t always continue in the same direction. One of the misconceptions is that once something is headed in a certain direction it will continue to do so. That’s not always true. At the same time, when there are...
Security Sales and Integration magazine (SSI) and Police magazine have released an updated survey of national law enforcement leadership, on a number of issues regarding alarm dispatch and reduction methods, as well as new technologies. In short, the statistics are...
One of the major components of the Police Dispatch Quality (PDQ) Award is the training program implemented by the winning company. SIAC, along with the False Alarm Reduction Association (FARA), helps judge the PDQ contest. Finding a well-thought-out, thorough and...
This Wednesday, June 29, from 1-2 p.m. Eastern Standard Time, the Installation Quality (IQ) program will sponsor a Law Enforcement Outreach Webinar. Why should you sign in? If you read this blog regularly, you likely own or work for a company in the electronic...
With ESX recently completed in Charlotte, it’s good to look back on some of those recognized, including Jay Hauhn of ADT Security Services. We honored Jay with the Bill Moody Award for the critical work he’s done for SIAC over the years. As a non-profit entity serving...
There’s a lot written in business books about setting goals, and writing them down to make them concrete. It’s a good concept, and one that successful people tout in books and presentations to business leaders. An overlooked facet of setting goals is: What timeframe...
Security Sales and Integration (SSI) magazine is publishing a “2011 Law Enforcement and Alarm Relationship Study” in an upcoming issue. Previous studies on these issues have yielded valuable information on law enforcement’s perspective concerning the electronic...