See the Security Industry Association (SIA) and Honeywell Security & Fire in New York City October 25-26. Where? At “Securing New Ground” (SNG) during the ISC East annual conference. SIA and Honeywell are two of SIAC’s biggest and long-term contributors. We cannot...
Progress
“Progress” can be a loaded word. One person’s definition of “progress” might be another’s definition of “failure.” At SIAC, we’re continually focused on improving alarm management practices – for the security industry, so law enforcement can do its job more easily and...
Machine Learning Algorithms for Alarm Management?
A machine learning algorithm to improve alarm management? Gadzooks, what will they think of next? But Johnson Controls (JCI) has developed the product, and is marketing it. Here’s the story: JCI is marketing a false alarm reduction service that applies machine...
False Alarms Decrease in Greenville County, SC after New Ordinance
False alarms decreased in Greenville County, SC, after a new alarm ordinance was enacted. Hmmmm, should we be surprised? Not here at SIAC. We expect that. When proper provisions are put in place and sensibly enforced, good things happen. We see that time and again....
Create the Right Business Climate
To run a successful electronic security company requires owners and leaders to push a lot of the right buttons. One under-stated quality is building and maintaining a positive business climate. What does that mean? Simply put, you have talented people in the...
Alarm Detection Systems in Aurora, IL Wins PDQ for Second Time
Alarm Detection Systems in Aurora, IL won the Police Dispatch Quality (PDQ) Award for the second time. They were honored at ESX in Nashville, TN last month. We’ve known the Bonifas family for a long time. They’ve run Alarm Detection Systems responsibly and with...
Louisiana Bill Prohibits Customer Fines to Companies
The state of Louisiana passed House Bill 653 introduced by Representative Simon and signed by the Governor May 30 that prohibits customer fines from being assessed to security companies. The provisions are under Section 1664.16 C and can be found on SIAC’s State...
Innovation Awards Announced by ESX
Innovation drives new solutions. Alarm management improves through technological initiatives like the ASAP (Automated Secure Alarm Protocol) program – where 911 centers get and respond to inquiries and emergencies through the Internet, rather than over the phone,...
The Monitoring Association Announces Finalists for Excellence Awards
The Monitoring Association has announced its twelve finalists for the 2018 TMA Excellence Awards. SIAC salutes these individuals and companies for putting extra effort into better practices. High quality monitoring center practices typically means excellence in alarm...
Ron Walters Retires
Ron Walters hung up his SIAC spikes a couple of weeks ago. We knew it had to happen at some point, but similar to other expected news you receive in life, you’re still never prepared for the news. We certainly weren’t. There’s no need to go through Ron’s tangible...