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City Councils Matter

City councils matter. When communities across the country pursue Verified Response (VR) or other onerous actions that affect security companies, it’s typically the elected officials where our industry can have the most impact. When it does come down to a city council...

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Three Shining Examples

As different campaigns develop across the country that require our involvement – Vancouver, WA and Avondale, AZ being two recent cases – it’s important to remember the shining success examples we have. Too often we hear about a new tactic that is designed to remove...

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What Would It Be Like To Win A Top Industry Award?

What would it be like to win a top industry award? What is it worth to your company in terms of marketing or sales? You may not have thought of this angle. But, given the benefits, it’s an important reason to apply for our Police Dispatch Quality (PDQ) Award – given...

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The Newest RMR

Ron Walters, our trusty SIAC cutting-edge speaker, has an interesting take on how electronic security companies can increase their recurring monthly revenue (RMR). Oddly enough (with our tongue firmly planted in cheek), his take also has an angle for reducing those...

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Free Alarm System Classes

Here’s an idea: Why not offer free alarm system classes? Your state or local electronic security association (or your company) can get great visibility from such a program, and build a better relationship with the police department. In the process, you’ll help...

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Leading at ESA’s Leadership Summit

The Electronic Security Association’s (ESA) “Leadership Summit” just ended Thursday. We were fortunate to participate in a panel on best alarm management practices, designed to address video technology applications/developing relationships and supporting police. Ron...

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Follow Up With Your Bad Customers

Many of us start the new year by setting goals. Typically we go for self-improvement: Lose weight; eat better foods; get more exercise. Our businesses deserve the same attention we give ourselves. As you start working your way through the months of 2011, consider one...

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Law Enforcement Fatalities Rise 38% In 2010

As an industry that partners with law enforcement and as citizens we should be supportive of the foundation Craig Floyd represents in his message below. In every way possible, we should stand up for their cause, including direct financial support. -- Stan Martin, SIAC...

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The Nature of Victories

Sometimes victories occur after long-fought battles. Sometimes they’re miraculous. They might be unexpected or hidden. Or, little wins can build towards a bigger and better outcome down the road. In the case of the city of the Detroit, and a recent action by its...

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Customers Win in Shawnee, Kansas

Last week, local leadership in the electronic security industry attended a meeting with the Shawnee City (Kansas) officials and Police Department to discuss the viability of a non-response to alarms policy. After presentations by both sides, the Council voted down the...

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