This may sound heretical, but bare with us. Sometimes we need to forget about the past so we can successfully solve problems. That applies to alarm management solutions. We were recently reading a leadership story in a top business publication. The topic was about...
Police departments across the Dallas-Fort Worth metro area are adopting social media tools to fight crime, according to a front page story in Sunday’s (May 20) Fort Worth Star Telegram. SIAC stepped into the social media arena almost two years ago to spread our...
So much of what SIAC does and accomplishes in its quest to support the electronic security industry rests on our credibility. If people don’t believe us, we are toast. If they do believe us, trust in our facts and reputation, than we have a powerful opportunity to do...
We weigh in on a lot of issues. Most of them you can see the direct tie to improving alarm management practices. Sometimes the connection is more subtle. The Wichita Falls, TX, Better Business Bureau (BBB) is warning about summer sales tactics for alarm systems,...
No matter what industry you are in, there are situations where you can learn from the successes of others. Some might call that stealing. Feel free to do so. We’re going to allow you to steal from us. We have a new page on our Web site with information on success...
Richmond official Bill Hobgood gave a “ringing” endorsement to the Automated Secure Alarm Protocol (ASAP) at an ISC West session in Las Vegas, Security Systems News (SSN) reported. Hobgood, project manager for the Department of Information Technology Public Safety...
With submissions just completed for the Police Dispatch Quality (PDQ) award, it continues to be clear to us here at SIAC how important customer training is. Customers need to know how to operate their security system properly before it becomes operational. Cutting...
Data coming out of police departments and other venues across the country continue to reinforce that local ordinances should offer two or fewer free false dispatch calls to police before enforcing fines. There has been growing evidence that the vast majority of...
Attention, attention everyone: Don’t Tweet when you are on vacation. That’s the SIAC tip of the week to protect your home. “What’s the big deal?,” you might ask. If you are using Twitter to tell your friends and other followers of the spectacular filet mignon you just...
Just like there’s more than one way to cook a chicken, there more than one way to improve an alarm ordinance. The goal is to reduce unnecessary and dispatch calls. A jurisdiction can get there in many ways. SIAC does not prescribe solutions. We earn your dollars by...