(Editor’s Note: This is the final part in our series on the associations that came together to create SIAC.)
The Central Station Alarm Association (CSAA) makes monitoring better. As one of SIAC’s signature founding parties, along with the Electronic Security Association, Security Industry Association and Canadian Security Association), CSAA’s contributions to the security industry uniquely address issues facing central station monitoring facilities. CSAA was created to provide these companies with an umbrella to cover the special training, regulatory issues, challenges and requirements they face. Their goal is to make monitoring better for the industry, and its customers. They’ve succeeded.
Over the years, we have sung the praises of many CSAA programs, from their Five Diamond Certification program, to their work on the Automated Secure Alarm Protocol (ASAP) and putting together their annual meeting to inform and educate members on key trends. CSAA gets out in front of the issues, digs into the information, frames the discussion for its members and takes positive action.
Because they have the experience, expertise and staff necessary to research and analyze trends and provide reports to the monitoring side of our industry, CSAA is positioned to help members successfully grow. On the alarm monitoring subject, we are thankful for CSAA’s ongoing effort to update the CS-V-01 standard, and their work on ASAP (see our recent blog on the subject). Alarm monitoring is more consistent and has fewer errors because of CSAA’s ongoing commitment to improve the methods employed by the industry.
Two of CSAA’s major goals include alarm dispatch reduction and the development of industry standards to assure optimum central station performance levels. Both of these benefit SIAC’s mission by helping improve monitoring station performance relative to the response of central station operators to alarms. We appreciate CSAA’s contributions, and fully recognize that our success would be diminished without CSAA’s efforts. For more information on CSAA, go to: http://csaaintl.org/.