As the calendar flips to 2016, many of us look back on the previous year, then forward to the coming year, and make resolutions. We promise to ourselves that we’ll change a bad behavior. We set new objectives for our businesses. We say we’ll lose weight, eat better.
Sometimes those resolutions work. Most of the time, we stick with the new agenda for a few months, then slowly it fades into the background.
SIAC takes a slightly different approach. Our biggest successes occur when we incrementally build on something we’ve accomplished. We advocate an approach of replicating success. Try it in your 2016 business model.
Go back and look at where your biggest sales occurred during 2015. Find customers who were extremely pleased with your service. Ask them questions. Find out what you did right, and more importantly, maybe what you did differently that made you stand out to these customers.
Always look for new opportunities, measure the risk/cost in resources, never betting “the farm” but exercising wisdom and investing a reasonable amount in an area that could improve your overall performance. I’ve always believed the people who never fail are the ones who never step out and try something new.
We believe it’s those qualities of “what you did differently” that you should focus on, because that’s what we do here at SIAC to continue modifying our approaches to improve alarm management practices across North America. If we kept doing the same thing, that might be okay at times, but our results wouldn’t vary. To improve, we must look at how to replicate past success, and how to build on that.
We work hard to support the electronic security industry. We share our successes. And, we analyze what went wrong when we fall down so that we don’t do it again. SIAC builds off both these actions, and as our changing approaches make a positive difference, they help everyone in the electronic security industry.
Stan Martin
Wishing you the best in the new year.