I had the pleasure of moderating a panel discussion on false alarm reduction at the NEACC Training and Trade Show in Sutton, MA. A lot of great discussion from different perspectives from Chief Thomas Calouro-Sutton Police Dept., Dominic Dubaldo-Dubaldo Security Systems, Brandon Freedman-Wayne Alarm Systems, Julie Robillard-NMC. Thank you to the panelists and those in attendance for the great open and honest dialogue.